Email: info@jiatori.com

FAQ

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Q: What services do you provide?

A: We specialise in the production of precision plastic moulds, injection moulds, precision injection moulding, non-standard mechanical parts, non-standard round parts, tungsten steel parts and various other precision engineering products. 

 

Q: How can I contact you?

A: You can send us an inquiry via email,  WhatsApp, or Wechat. We will reply to you within 24 hours. 

 

Q: How can I get a quotation?

A:After receving your RFQ, we will reply to you within 2 hours. In your RFQ, please provide the following information and data in order for us to send you competitive pricing based on your requirements.a) 2D part drawings in PDF or JPG format & 3D part drawings in UG, PRO/E, SOLIDWORKS, CATIA, CAD, STP, X_T, IGS, PRT, DWG, or DXFb) Resin information (Datasheet) Annual quantity requirement for plastic parts. 

 

Q: What shall we do if we don't have part drawings?

A: You can send us your plastic part samples or photos with dimensions and we could provide you our technical solutions. We will create.


Q: Can we get some samples before mass production?

A: Yes, we will send you samples for confirmation before start of mass production. 

 

Q: Due to time difference with China and overseas, how can I get information about my order progress?

A: Every week we send weekly production progress report with digital pictures and videos that shows the production progress.

 

Q: What is your leadtime?

A: Our standard leadtime for mold production is 4 weeks.For plastic parts is 4-20 days depending on the quantity.

 

Q: What is your payment term?

A: 50% as payment deposit, 50% balance will be paid before shipping. For small amount, we accept Paypal, Paypal commission will be added to the order. For big amount, T/T is preferred. 

 

Q: How do you deliver the goods?

A: We have our own logistics department that could provide shipping costs via Sea or Air freight, Incoterms EXW, FOB, CIF,DDP, DDU etc. Or we can work with your appointed shipping forwarder.

 

Q: How can I guarantee our quality?

A: During mold making, we do material and part inspection. During part production, we do 100% full quality inspection before packaging and reject every parts that is not according to our quality standard or the quality approved by our client.


If you have another question, pls feel free to contact us

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Contact: Mr.Tom

Phone: 86-13450006708

E-mail: info@jiatori.com

Whatsapp:8613450006708

Add: No. 769, Jienan Road, Humen Town, Dongguan, Guangdong, China